Norway – Travel agency, tour operator and tourist assistance services – Travel agency services

The objective of the procurement is to enter into a framework agreement for travel agency services in order to ensure a versatile, cost efficient and adapted system for the Defence sector ́s different users. Tenderers shall provide all types of travel agency services with particular focus on the booking portal and customer team for personal service. The contracting authority ́s organisation consists of different entities with different needs and the supplier shall function as a hub for the contracting authority ́s total travel activities, including official journeys, transport and commuter journeys as well as sailor journeys as needed. Travel activities are supporting the Norwegian Defence ́s operative ability and the sector's travel volume is expected to increase in line with the Contracting Authority's organic growth. The estimated value of the procurement is NOK 140 million excluding VAT. The maximum value is up to NOK 210 million excluding VAT, including material options stated in Annex B point 2.3 for the contract period. The contracting authority has included a volume option which means that the total value of the framework agreement, including volume options, is set at NOK 350 million excluding VAT. A framework agreement shall be signed with one tenderer. The framework agreement period is 4 years.